Senior Technical Consultant – DevOps Developer
Office Location: Cape Town, Western Cape, South Africa (Hybrid)
Eiffel Corp sells fantastic technology products to education clients in Africa. To ensure that our clients are successful with these technologies they need to be given great service and support. Senior Technical Consultants are the people at Eiffel Corp who provide support to clients through professional services such as hosting, integration, training and support.
Senior Technical Consultants are technology and product experts who help our clients to be successful with the technology and products well sell. They know how to get the most out of the products we specialise in for the benefit of education clients. They are tenacious professionals and strong communicators who go the extra mile to make clients happy.
Key Activities & Responsibilities:
Assisting clients with technology and product queries
Delivering high-quality training and professional services to customers
Accurate and timely processing of support cases using Eiffel Corp and/or partner support systems
Adhering to or exceeding SLAs for products and/or clients they support
Actively maintaining own technology and product expertise
Actively maintaining and improving Eiffel Corp’s internal processes and resources
Knowledge, Skills & Competencies:
Communication Skills: Excellent communication skills are required for this role. Senior Technical Consultants must be able to express complex concepts clearly and succinctly, both in writing and verbally. They must also be able to listen effectively in order to fully understand client queries.
Presentation Skills: Excellent presentation skills are required for this role. Senior Technical Consultants must be comfortable working face to face with clients to present training and deliver professional services to clients.
Problem Solving: Senior Technical Consultants must be tenacious and should have a systematic approach to problem solving.
Product Knowledge: Up to date and comprehensive knowledge of relevant products is required for this role. Senior Technical Consultants must ensure that they develop their product knowledge to keep abreast of new features and capabilities.
Technical Skills / Knowledge: Senior Technical Consultants must have knowledge and skills of the constituent and supporting technologies used the products they work with. These skills should include relevant technical qualifications and certifications where applicable.
Industry and Cultural Awareness: All Eiffel Corp employees need to be aware of education industry culture and practices. Education clients have differences we need to be sensitive to, including working conditions, availability, organisational structure, and resources.
Experience & Qualifications:
Applicable tertiary qualification in IT
Technical certifications for AWS and/or Azure.
3-5 Years of experience in a similar technical / application support or consulting role
Software development or DevOps for cloud applications
Containers and container orchestration
IaC and CM Tools such as Terraform, Ansible.
Development languages such as Python or JS.
LMS / VLE supporting technology skills & experience:
Java / JDK / JRE
Web and application servers: IIS, Apache & Tomcat
Operating Systems: Windows Server & Linux
Databases: SQL Server, Oracle RDBMS, MySql
Office Location: Rivonia, Johannesburg, Gauteng
The Digikamva Student Information System (SIS) is software used in the education sector to automate and streamline an institution’s academic and administrative processes through the management of the primary student life-cycle. The Sales Graduate will focus on Market Research and Sales for Digikamva SIS in target markets: training centers, private HE, and TVET. The Digikamva SIS must be introduced to leads, demonstrate what value it can bring to the institution and build the relationship until the sale is completed.
Market research on prospective leads.
Generating leads and lead follow ups primarily via remote contact.
Visiting clients and potential clients to evaluate needs or promote products and services. Introductory meetings with prospective clients.
Giving sales presentations to prospective clients. Answering client questions about products, prices, and availability.
Preparing weekly and monthly reports on own sales figures and actions. Coordinating sales efforts with marketing programs.
Maintaining client records in CRM. Meeting or exceeding sales goals.
Business Degree/ Sales and Marketing Degree
Sales experience will be an advantage
Willingness to learn
Office Location: Fish Hoek, Cape Town, Western Cape
We are looking for a candidate who is keen to grow themselves in the field of financial accounting, and a candidate who is looking to grow to a position where they are responsible for the Company’s financial records up to trial balance.
Processing of creditors, debtors, cash books – preparing recons.
Bachelor of Commerce, preferably a major in Financial Accounting.
Able to work well alone as well as part of a team.
Excellent time management skills.
Office knowledge and some computer accounting software would be advantageous
Please complete the form below and attach your CV along with a Motivational Cover Letter
Where You'll Find Us
365 Rivonia Boulevard, 2nd floor, Rivonia, Johannesburg, 2128
Town Square, 65 Main Rd, Fish Hoek, Cape Town, 7975
21 Frere Crescent, Glenwood, Kwazulu Natal, 4001